Terms of service

Welcome to Carter’s Creations LLC. The terms “we”, “us”, and “our” refer to Carter’s Creations. We operate this website and online store, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to offer these Services securely and reliably.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. These Terms outline your rights and responsibilities when interacting with our website and purchasing from our store. If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services — including browsing our online store or purchasing any products we offer — you may be asked to provide certain information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the legal right to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately represent our products and services in our online store. However, please note that colors, textures, and product appearance may vary depending on your device type, screen settings, and lighting conditions. Because of this, the item you receive may look slightly different from how it appears on your screen.

We do not warrant that the appearance, quality, or performance of any product or service will meet your expectations or perfectly match the images or descriptions shown in our store.

All product descriptions, pricing, and availability are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. We may also limit the quantities of any products offered to any person, household, geographic region, or jurisdiction on a case‑by‑case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Carter’s Creations LLC reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Carter’s Creations confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as Carter’s Creations may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of purchase.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be listed in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices shown in our online store may differ from prices offered in physical stores or in online or other stores operated by third parties. From time to time, we may offer promotions that affect pricing. These promotions may be governed by separate terms and conditions. If there is a conflict between the promotion terms and these Terms, the promotion terms will apply.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store. You agree to promptly update your account information — including your email address, credit card numbers, and expiration dates — so we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are authorized to use the credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred at the posted prices, including shipping, handling, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once we transfer products to the carrier, title and risk of loss pass to you. This means the carrier becomes responsible for the package while it is in transit.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services — including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof — are owned by Carter’s Creations LLC, its affiliates, or its licensors, and are protected by U.S. and international copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non‑commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided in these Terms, nothing grants you a license or rights under any patent, trademark, copyright, or other intellectual property owned by Carter’s Creations LLC, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted are reserved by Carter’s Creations LLC.

Carter’s Creations’ names, logos, product names, service names, designs, and slogans are trademarks of Carter’s Creations LLC or its affiliates or licensors. You may not use these trademarks without our prior written permission. Shopify’s names, logos, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans appearing on the Services are the property of their respective owners.

SECTION 7 – THIRD‑PARTY TOOLS

We may provide you with access to tools or services operated by third parties. You acknowledge and agree that we provide access to these tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without endorsement.

We have no control over third‑party tools and are not responsible for their performance, functionality, or content. Any use of third‑party tools or services is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms provided by the relevant third‑party provider.

Certain third‑party providers, such as Shopify and Printify, have their own terms of service and privacy policies. By using our Services, you agree to comply with any applicable third‑party terms.

SECTION 8 – THIRD‑PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third‑party functionality). We are not responsible for examining or evaluating the content, accuracy, or reliability of any third‑party materials or websites you choose to access. If you decide to leave the Services to access these materials or third‑party sites, you do so entirely at your own risk.

We are not liable for any harm or damages related to your access of any third‑party websites, or your purchase or use of any products, services, resources, or content available through those websites. Please review the third party’s policies and practices carefully and ensure you understand them before engaging in any transaction.

Complaints, claims, concerns, or questions regarding third‑party products or services should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Carter’s Creations LLC is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made in our store are made directly with Carter’s Creations LLC.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Carter’s Creations, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Carter’s Creations LLC.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK TO PRIVACY POLICY]. Certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed on Shopify’s website. By using the Services, you acknowledge that you have read and understand these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the platform. Information you submit through the Services may be transmitted to and shared with Shopify and third‑party partners, including those located in countries outside your residence, for the purpose of providing services to you.

Please review our Privacy Policy [LINK TO PRIVACY POLICY] for more details on how Carter’s Creations, Shopify, and our partners use and protect your personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty‑free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. We may use these rights to operate, provide, evaluate, enhance, improve, and promote the Services, and to fulfill our obligations under these Terms of Service.

You represent and warrant that: (i) you own or have all necessary rights to the Feedback; (ii) you have disclosed any compensation or incentives received in connection with your Feedback; and (iii) your Feedback complies with these Terms.

We are under no obligation to:

1. maintain your Feedback in confidence;

2. pay compensation for your Feedback; or

3. respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You agree that your Feedback will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other proprietary rights. You further agree that your Feedback will not contain unlawful, abusive, or obscene material, or any computer virus or malware that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate any person, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for the accuracy of your Feedback. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 – PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re‑use any material that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or any similar solicitation; (h) to impersonate or attempt to impersonate any person or entity; (i) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or that may harm Carter’s Creations LLC, Shopify, or users of the Services, or expose them to liability.

In addition, you agree not to:

(a) upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet.

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at any time, in our sole discretion, without notice. You will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.

EXCEPT AS EXPRESSLY STATED BY Carter’s Creations LLC, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON‑INFRINGEMENT.

We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error‑free. Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimer may not apply to you.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Carter’s Creations LLC, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims — including reasonable attorneys’ fees — payable to any third party due to or arising out of:

1. your breach of these Terms of Service or any documents referenced herein;

2. your violation of any law or the rights of a third party; or

3. your access to or use of the Services.

We will notify you of any indemnifiable claim; however, failure to promptly notify you will not relieve your obligations unless you are materially prejudiced. We may control the defense and settlement of such claims at your expense, including the choice of counsel, but we will not settle any claim requiring non‑monetary obligations from you without your consent (not to be unreasonably withheld). You agree to cooperate in the defense of indemnified claims, including providing relevant documents.

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Service, and such determination will not affect the validity or enforceability of any remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted by us on this site or in connection with the Services, constitute the entire agreement and understanding between you and Carter’s Creations LLC. They govern your use of the Services and supersede any prior or contemporaneous agreements, communications, or proposals — whether oral or written — between you and us (including any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You may not delegate, transfer, or assign these Terms or any of your rights or obligations under them without our prior written consent. Any attempt to do so will be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations under them without consent or notice to you.

SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of the state and federal courts in the jurisdiction where Carter’s Creations LLC is headquartered.

You and Carter’s Creations consent to venue and personal jurisdiction in such courts.

SECTION 22 – HEADINGS

The headings used in these Terms of Service are included for convenience only and will not limit or otherwise affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will become effective on the date specified in the notice.

Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at carterscreations2026@gmail.com.

Our contact information is listed below:

Carter’s Creations LLC Email: carterscreations2026@gmail.com Business Address: Winthrop, Arkansas (full address optional for privacy) Business Phone Number: (You may add this if you choose to publish it) Business Registration Number: (Optional — add if you want it displayed) VAT Number: Not applicable (U.S. businesses typically do not use VAT)